Governance Statement for DLP Healthcare

At DLP Healthcare, we are committed to delivering the highest standards of clinical excellence, patient safety, and ethical practice across all our services. Our Clinical Governance framework ensures that we meet and exceed all regulatory and statutory requirements, providing commissioners with the confidence that our clinical and corporate governance aligns with the standards expected within the healthcare sector, including the NHS.

Key Components of Our Clinical Governance:

1. Clinical Leadership and Accountability:
   • DLP Healthcare is led by experienced clinical professionals who oversee all aspects of patient care, ensuring that clinical decisions are evidence-based and aligned with best practices.
   • Our governance structure clearly defines roles and responsibilities, with robust reporting lines from clinical staff to senior management.
2. Patient Safety and Quality:
   • We operate a culture of continuous improvement, with regular audits, patient feedback mechanisms, and incident reporting systems to monitor and enhance the safety and quality of care.
   • All adverse events and near misses are investigated thoroughly, with appropriate action taken to prevent recurrence, ensuring that learning is embedded across the organization.
3. Compliance with Regulatory and Statutory Requirements:
   • DLP Healthcare complies with all relevant UK healthcare legislation including NHS clinical guidelines NICE & SIGN.
   • Our services are subject to internal and external audits to ensure continuous compliance with regulatory standards and contractual obligations.
4. Staff Training and Professional Development:
   • All clinical and non-clinical staff undergo regular training and professional development, ensuring they are up to date with the latest clinical practices, regulatory changes, and governance protocols.
   • We ensure that our clinicians are registered with the appropriate professional bodies and meet all revalidation and appraisal requirements.
5. Risk Management:
   • We have an established risk management framework to identify, assess, and mitigate clinical and operational risks. This includes a comprehensive Risk Register and the use of Root Cause Analysis (RCA) for incident investigations.
   • Our risk management processes are integrated into our operational procedures, with regular reviews conducted to ensure risks are appropriately managed.
6. Clinical Audit and Continuous Improvement:
   • Regular clinical audits are conducted to assess the effectiveness, safety, and quality of care provided. Findings from these audits are used to inform improvements in service delivery and patient outcomes.
   • Our continuous improvement approach is supported by the active engagement of our clinical teams, ensuring that best practices are shared and implemented across the organization.
7. Information Governance and Data Protection:
   • DLP Healthcare adheres to the General Data Protection Regulation (GDPR) and other relevant data protection laws, ensuring that patient information is handled with the highest levels of confidentiality and security.
   • We have strict protocols in place for data management, ensuring that all patient records are accurate, secure, and accessible to authorised personnel only.
8. Corporate Governance and Ethical Practice:
   • Our corporate governance framework promotes transparency, accountability, and ethical decision-making across all levels of the organisation.
   • We operate in line with the Nolan Principles of public life, ensuring that our interactions with commissioners, patients, and stakeholders are conducted with integrity and professionalism.

DLP have acquired ISO 9001, 14000 & Cyber Essentials.